Mixed feelings

Jewel of the Seas Cruise Review to Europe - Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 11

Overall rating:

3.2 out of 5
Jewel of the Seas

9 Night Greek Isles (Rome Roundtrip)

Sail date: October 06, 2018

Ship: Jewel of the Seas

Cabin type: Balcony

Cabin number: 9238

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

If it wasn't for cruising with a large number of family members and the few great experiences we enjoyed together, this cruise would have been a failure compared to others. I try not to focus on the bad and therefore with cherish the good memories while trying to learn from this experience. I think Jewel of the Seas has a few things to figure out. Hope they do so quickly!

Embarkation

2 out of 5
Worrisome due to delays.

Ship experiences

Food and Dining

5 out of 5
Our family had 8:30 dining at tables 446 & 447. Most of my nights I preferred table 447 due to the great service provided by Imade and Amit. They should be recognized for their outstanding job well done! The one night we ate at Chops was exceptional!

Chops Grille

5 out of 5

Excellent food and service!

Windjammer Café

2 out of 5

Need more staff and controlled lines of direction. I think staff should continue to serve food to possibly eliminate cross-contamination of germs.

Schooner Bar

4 out of 5

Very attentive waiters

Lobby Bar

4 out of 5

Upbeat staff

Café Latte-Tudes

5 out of 5

Very friendly

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Vortex Nightclub

4 out of 5

Clean and entertaining

Children's Programs

Service and Staff

4 out of 5

Ship Quality

1 out of 5
Although we understand and appreciate the staffs over diligent efforts to stop the spread of germs, the overuse of chemicals was causing respiratory distress with my asthma. I had to be very cautious in inclosed areas and use my inhaler often (1st time in over a year). Also couldn't understand why there was the unusual oders of sewage (mainly urine) from public bathrooms that appeared to be clean. Made me fearful of it either being on floors and surfaces or wondering if it was the choice of cleaning products. Either way it left the impression of gross.

Cabin / Stateroom

3 out of 5

Ship tip

Not sure I'd recommend.

Ports of call

Civitavecchia (Rome), Italy Did not visit port

Only here to get on ship.

Messina, Sicily

4 out of 5
Great bus driver and tour guide for our shore excursion.

Valletta, Malta

4 out of 5

Mykonos, Greece

2 out of 5
Too windy and bad experience with retail shop. Couldn't get off the island fast enough.

Santorini, Greece

5 out of 5
Beautiful, would definitely like to go back to spend more time.

Piraeus (Athens), Greece

3 out of 5
Wish we had more time to explore more historian sites. Due to overcrowding population I have no desire to return anytime soon.

Naples, Italy

1 out of 5
This was a very frustrating port with many disappointments. Although the time there should have been filled with beautiful sites, we were left very disappointed in the extreme delays. Our large family group that participated and paid a lot of money for our shore excursion felt taken advantage of and cheated out of the experience it should have been.

Disembarkation

5 out of 5
This experience was excellent, only due to our parents having a suite and their concierge trying to make my father happy after many disappointments.
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