Jewel of the Seas Cruise Review to Europe - Mediterranean

Contributor Level: Purser

4-6 cruises


Helpful Votes

4 out of 5

Very nice ship

Sail Date: October 18, 2016

Reviewed: 7 months ago

Traveled As: Couple

Room Type: Balcony

Room steward was pleasant and accommodating.  Our cabin was comfortable and had plenty of storage space.

When we expressed our concern regarding disembarking in Turkey, the service desk person lacked concern.  My husband has mobility issues and there was nothing available (unlike other ports) for transportation to the terminal. He had to rest periodically until we saw several buses (which were unmarked) and asked if they would take us to the terminal.  A number of guests were also having a difficult time with the walk and I let them know of that the bus was available. One man was having great difficulty with breathing and I was concerned he was having a heart or pulmonary attack. We all thought the buses were for tours. An unfortunate situation that needs resolved with the many guests with medical problems.

Cabin / Stateroom
Embarkation and Disembarkation
Great system, worked well!
Ship Quality
Destinations and Excursions
Some excursion were over priced for the content. We booked our own tours,
Onboard Activities
Service and Staff
Staff were great except customer service employee (sorry I did not get her name)
Food and Dining

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