Jewel of the Seas Cruise Review to Europe - Mediterranean

Contributor Level: Purser

7+ cruises


Helpful Vote

5 out of 5

First Europe Cruise

Sail Date: June 10, 2016

Reviewed: 10 months ago

Traveled As: Family (older children)

Room Type: Oceanview

Ship's staff was great from Cruise Director Dennis Charles to Housekeeping, Food Service, Bars, Casino...


We took the train from Rome to Civitavecchia, DON"T TRY TO WALK TO THE SHIP, take a taxi from train station.  Long hike over non-pedestrian friendly terrain, especially with luggage.


Suggestions for improvement:


Evening shows were fair at best, but not very well attended by passengers either.  Which came first, dis-interested passengers of lower quality entertainment?


Ship wifi slow as expected, but prices better than they used to be.  We had very poor connectivity the last 3 days (tough to keep in touch with work, an unfortunate necessity) and have to complain to an understaffed and overworked Guest Service dept. to get a daily adjustment on a one by one basis.  If it doesn't work, refund everyone without them having to complain, please RCCL.


Santorini is a beautiful port of call, but having 4 ships in tendered requires better cooperation between cruise lines and the port as to get passengers back to their ship.  Cable car line was incredibly long, and the walk, smell, and slipperiness of the walk down is not for everyone.  Perhaps bus rides from town to the ferry terminal to the south to help move passengers?


The suggested "improvements" cannot take away from the overall cruise, one port was better than the next and the staff excellent!

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
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Food and Dining

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