Not the best cruise experience

Jewel of the Seas Cruise Review to Caribbean - Southern


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

2.0 out of 5
Southern Caribbean Holiday
Sail Date: November 29, 2015
Cabin Type: Balcony
Cabin Number: 9212
Traveled As: Couple
Reviewed: 1 year ago

I wouldn't go on another Royal Caribbean cruise.  Quality of food was poor and very inconsistent.  The dining room staff needs training on how to serve and pour wine.  Our cabin attendant was never available, couldn't be reached, didn't follow up and no one else would help when you needed something.  The Jewel of the Seas ship is old, tired, and ready for renovation.

Food and Dining

1 out of 5
Poor quality. Buffet closed at 9PM and you couldn't get any snack or cookie; only tea or coffee. Room service food was pathetic. Ordered a cheese plate and got saltine crackers and 3 pitiful pieces of white cheese and shriveled grapes. Ordered a fruit plate for breakfast and it was very skimpy and fruit wasn't fresh. Dining room portions were very small and quality of food was poor.

Onboard Activities

1 out of 5

Entertainment

1 out of 5
Low budget entertainment. The cruise entertainment director thought he could sing but he couldn't.

Service and Staff

1 out of 5
Dining staff could use training as to how to pour wine etc. Always felt rushed in the dining room. Crew assigned to our room was not available every time I called with a request and no one else would help you.

Ship Quality

1 out of 5
Maintenance of interior of rooms not as good as it could be. Dining room was too bright, noisy and felt like you were eating in a cafeteria; no ambiance

Cabin / Stateroom

3 out of 5
Had some issues with lighting that didn't get fixed.

Ship Tip

Old tired ship and the crew could use some training.

5 out of 5
3 out of 5
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