Not what I expected...

Jewel of the Seas Cruise Review to Alaska - Inside Passage

Experience: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall Rating:

2 out of 5
7 Night Alaska Sawyer Glacier (Seattle Roundtrip)
Sail Date: May 29, 2015
Ship: Jewel of the Seas
Cabin Type: Balcony
Traveled As: Family (older children)
Reviewed: 3 years ago

Spent over $6000 for cruise and excursions.  Ship was dirty, windows were filthy, hard to look out at the glaciers with dirty windows, elevator glass had fingerprints all over. Food in the Windjammer was all over the floor and the bar.  Smoking was allowed in the casino so often the ship smelled like smoke, especially at night. Bars often only had one bartender so there was always a wait for service.  Did not expect such an older crowd, have young kids so this wasn't the best scene for them.  Took close to 3 hours to check in, computers went down twice.  Passengers were out in the sun, didn't offer any drinks or accommodations.  Once we got on the ship, there was no direction on where to go and how to get to the rooms.  Kids club was only open three hours at a time and then closed for two hours.  Small teen club.  The heated indoor pool was for 16+ so kids couldn't use the outdoor pool, it was too cold.  Service was good, not as good as I've gotten with other cruise ships, not the workers fault they were often understaffed and many did not understand English very well.  Extremely disappointed. :(

Food and Dining

3 out of 5

Onboard Activities

3 out of 5


3 out of 5
Geared towards an older crowd

Children's Programs

1 out of 5
Crew members were great, accommodations not so much, closed for two hours every three hours.

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
3 out of 5

Cruise Inside Passage, Alaska

5 out of 5
5 out of 5
5 out of 5
Go to the dog sledding camp

Cruise Tracy Arm Fjord, Alaska

5 out of 5
Was this review helpful? 7

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top