This is not my first time on RCL

Jewel of the Seas Cruise Review to Panama Canal, Central America


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
Verified Review
14 Night Panama Canal Westbound (San Juan To San Diego)
Sail Date: May 02, 2015
Ship: Jewel of the Seas
Cabin Type: Balcony
Cabin Number: 9602
Traveled As: Couple
Reviewed: 2 years ago

I expected this cruise to be better than it actually was.  On a cruise, one of the things you look forward to is the food.  A crabcake should no taste like tuna, nor should a steak be 1/2 " thick.  On the last formal night of the cruise where typically prime rib and lobster are served, you should not be served tiny shrimp and imitation lobster as an appetizer. The lobster tail was less than 4" long.  You could eat it in 4 bites.  The best meals that we had were in Portofino which has an upcharge. The Windjammer Cafe was too repetitious and overcooked the omelets.If you got a piece of toast to go with your breakfast and tried to butter it, it would crumble as it was more like melba toast than toast.  We eventually only ate breakfast and lunch in the Dining room as you could get a good omelet for breakfast and a fabulous made to order salad and order an entree  to go with it.

On the other side of the coin, the service was great.  The waiters, bartenders and room stewards were extremely attentive. We did meet an angry husband whose wife was extremely sick and had called the guest relations desk and his needs were not met after almost an hour of waiting for some help.

The excursions bought from RCL were not worth the expense. Of the the tours which we took that were 2- parters, one was good and the other place was  terrible. Passengers that booked a taxi and asked to be shown around the area not only saw more, but also paid a lot less. The next time we cruise, we will go on our own and not pay the cruiseship line for something that they don't even provide.

Food and Dining

Some venues good, some very bad.

Onboard Activities

3 out of 5
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Entertainment

3 out of 5
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Children's Programs

N/A

Service and Staff

3 out of 5
Any great crew members you want to recognize? Give them a shout out here!

Ship Quality

Needed refubishing this year, not next year.

Cabin / Stateroom

3 out of 5
The bathroom was very small. You could barely bend over to pick up a bar of soap in the shower.

On the plus side, there was lots of built-in storage.

Ship Tip

We were Crown and Anchor members and never found the lounge.
We also let them know it was our anniversary and we got nothing. No acknowlegement , no card, no cake even though it was listed on the web section of our profile prior to our actual sailing.

3 out of 5
We arrived in time for sailing and didn't get to see much.
3 out of 5
It was informative, but we got no literature about the canal to look at.
1 out of 5
The area right at the pier was dirty and slummy.
3 out of 5
The venders at the port were like vampires,
1 out of 5
Didn't even get there.
5 out of 5
The marina area was bright and clean and had lots of shopping and restaurants.
3 out of 5
Went to 2 vineyards. One good and the other not.
5 out of 5
What a beautiful, clean city. Will gladly go back to see more of the area.
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