Jewel of the Seas Cruise Review to Panama Canal, Central America

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

This is not my first time on RCL

Sail Date: May 02, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

I expected this cruise to be better than it actually was.  On a cruise, one of the things you look forward to is the food.  A crabcake should no taste like tuna, nor should a steak be 1/2 " thick.  On the last formal night of the cruise where typically prime rib and lobster are served, you should not be served tiny shrimp and imitation lobster as an appetizer. The lobster tail was less than 4" long.  You could eat it in 4 bites.  The best meals that we had were in Portofino which has an upcharge. The Windjammer Cafe was too repetitious and overcooked the omelets.If you got a piece of toast to go with your breakfast and tried to butter it, it would crumble as it was more like melba toast than toast.  We eventually only ate breakfast and lunch in the Dining room as you could get a good omelet for breakfast and a fabulous made to order salad and order an entree  to go with it.

On the other side of the coin, the service was great.  The waiters, bartenders and room stewards were extremely attentive. We did meet an angry husband whose wife was extremely sick and had called the guest relations desk and his needs were not met after almost an hour of waiting for some help.

The excursions bought from RCL were not worth the expense. Of the the tours which we took that were 2- parters, one was good and the other place was  terrible. Passengers that booked a taxi and asked to be shown around the area not only saw more, but also paid a lot less. The next time we cruise, we will go on our own and not pay the cruiseship line for something that they don't even provide.

Ship Quality Needed refubishing this year, not next year.
Food and Dining Some venues good, some very bad.
Service and Staff
Any great crew members you want to recognize? Give them a shout out here!
Write a comment.
Children's Programs N/A
Onboard Activities
Write a comment.
Destinations and Excursions
We didn't get to go to one of our ports that we really wanted to see. No mention of a credit or alternate port.
Cabin / Stateroom
The bathroom was very small. You could barely bend over to pick up a bar of soap in the shower.

On the plus side, there was lots of built-in storage.
San Juan, Puerto Rico
We arrived in time for sailing and didn't get to see much.
Panama Canal Transit
It was informative, but we got no literature about the canal to look at.
Puntarenas, Costa Rica
The area right at the pier was dirty and slummy.
Puerto Quetzal, Guatemala
The venders at the port were like vampires,
Puerto Vallarta, Mexico
Didn't even get there.
Cabo San Lucas, Mexico
The marina area was bright and clean and had lots of shopping and restaurants.
Ensenada, Mexico
Went to 2 vineyards. One good and the other not.
San Diego, California
What a beautiful, clean city. Will gladly go back to see more of the area.


We were Crown and Anchor members and never found the lounge.
We also let them know it was our anniversary and we got nothing. No acknowlegement , no card, no cake even though it was listed on the web section of our profile prior to our actual sailing.

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