Jewel of the Seas Cruise Review to Caribbean - Eastern

2-3 cruises


Helpful Votes

2 out of 5

Some great, some not so great

Sail Date: December 01, 2014

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Suite

The trip started off bad. We had a leak from the toilet area into the bathroom. It took over a day for a person to come out and fix it. Next day\, toilets clogged somewhere. When we called\, we were told that it was fixed five minutes ago. We could clearly see in our toilet that was not the case. They got it fixed eight hours later. When the fixed it\, the old problem came back. It took water leaking into the hallway to get someone from maintenance back the next morning. They clearly saw the problem and stated they would get it fixed. It only got fixed at midnight that night after I blew it when we got back from evening activities. Nothing like standing in Urine from Saturday to Tuesday night.

The food in the Windjammer was not that good. Had hotdogs for lunch on three of the days. Chops steak was done perfect\, but had no flavor.

It was not all bad. The people made the trip great whenever they could. We had lots of people trying to get maintenance down and helping us through the experience.

Pros: We had the most attentive stateroom person and concierg. Most of the people were fantastic

Cons: Mainenance and Food

Recommends Jewel of the Seas? No.

Service and Staff
Cabin / Stateroom
Food and Dining
Portofino's was excellent\, lobster night was great\, prime rib was very good. Chops and Windjammer were not that good. They could use a much improved salad bar.
Ship Quality

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