Not what we expected for a special celeb

Jewel of the Seas Cruise Review to Mexico

Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

1 out of 5
Verified Review
5 Night Western Caribbean (Tampa Roundtrip)
Sail Date: April 09, 2012
Ship: Jewel of the Seas
Cabin Type: Balcony
Traveled As: Family (older children)
Reviewed: 6 years ago
We had planned a celebration for our son and his girlfriend in honor of their upcoming graduations. We booked a stateroom with a balcony with the understanding that it would accommodate the four of us. It was too small with the "couch" extended into the bed- you couldn't move in the room. The housekeeping staff was not able to do anything to make the situation more bearable. It was very disappointing to us. We were first in line to request a dining room change and told that they would take our name & request- we should go eat and come back- when we came back; there were 20+ people in line requesting a change- needless to say, we didn't get that fixed either. Not what we had expected for our money...

Food and Dining

3 out of 5
Food was bland- portions in the SeaviewCafe were poor- Rueban sandwich had very little meat in it- they ran out of chicken wings and drumsticks on the final day at sea


3 out of 5
Curise director, Dennis, was very energetic. Always involved in the activities

Service and Staff

3 out of 5
Our waiter and assistant (VIKTOR and JUAN) were terrific! They made up for other attendants who ignored our presence except to remove plates

Ship Quality

3 out of 5
Buffet dining area was poorly arranged

Cabin / Stateroom

1 out of 5
Room was too small; stateroom not attended in a timely manner

Pros: Our waiter- Viktor and Asst-Juan were the absolute best!


Recommends Jewel of the Seas? No.

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