Service above and beyond!

Jewel of the Seas Cruise Review to Mexico


Contributor Level: Deck Hand
Experience: 2-3 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

5.0 out of 5
Verified Review
4 Night Western Caribbean (Tampa Roundtrip)
Sail Date: January 26, 2012
Ship: Jewel of the Seas
Cabin Type: Balcony
Traveled As: Singles/Friends
Reviewed: 5 years ago
Well maintained in every area. Friendly, responsive staff in every area. Good variety of foods and very happy to see healthy choices offered at every meal. The Portofino restaurant needs a rating higher than "the best." However, the meals in the main dining room were also top notch along with the service.

Food and Dining

5 out of 5

Entertainment

5 out of 5
Good variety of nightly shows in the Coral Theatre. We loved spending our late nights with Gustavo Garcia in the piano lounge and met other travelers who had rebooked just so they could hear him again. And I would highly recommend participating in "The Quest" on the last night of the cruise.

Service and Staff

5 out of 5
Our stateroom attendant was friendly, but was only average in responsiveness and even poor on follow through while everyone other staff member we met on the ship would rate "the best."

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Pros: Exceptional, friendly staff, well maintained ship, strong emphasis on cleanliness

Cons: Found it a bit confusing to find our way around. Would recommend putting a map of ALL floors in each stateroom.

Recommends Jewel of the Seas? Yes!

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