A cruise from Hell
Jewel of the Seas Cruise Review to Canada, New England, New York
Ship: Jewel of the Seas
Cabin Type: Balcony
Traveled As: Singles/Friends
Reviewed: 10 years ago
Review SummaryFrom the very beginning of the trip to the end I experienced nothing but frustration with this ship and the crew. The room was extremely small, we had a deluxe balcony view room. My scooter was broken on the 1st day by a crew member trying to "help". Once the charger was broken the crew refused to keep my means of movement charged up--they were afraid I might sue even though I gladly signed a waiver. Writing to their headquarters proved to be basically futile--they really did not care either. There were other problems as well--from too much smoke to bad service--bad food--just take your pick!
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: I liked the places we visited, especially Martha's Vineyard.
Cons: Just about everything else. The ship was basically not handicapped accessible.