A cruise from Hell

Jewel of the Seas Cruise Review to Canada, New England, New York

Contributor Level: Deck Hand
Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

1 out of 5
Sail Date: September 01, 2006
Ship: Jewel of the Seas
Cabin Type: Balcony
Traveled As: Singles/Friends
Reviewed: 11 years ago
From the very beginning of the trip to the end I experienced nothing but frustration with this ship and the crew. The room was extremely small, we had a deluxe balcony view room. My scooter was broken on the 1st day by a crew member trying to "help". Once the charger was broken the crew refused to keep my means of movement charged up--they were afraid I might sue even though I gladly signed a waiver. Writing to their headquarters proved to be basically futile--they really did not care either. There were other problems as well--from too much smoke to bad service--bad food--just take your pick!

Food and Dining

3 out of 5
The food was just ok--not super as on other ships. The waiters and service in the dining room was terrific.


3 out of 5
The entertainmet was very good--great variety.

Service and Staff

1 out of 5
As stated before, this crew was not the best. There was not enough crew to serve everyone. In the casino or at the shows one had to just about tackle a steward to get a drink--by then who wanted one.

Ship Quality

1 out of 5
The ship was not well thought out. It was a dark ship on the interior. For a handicapped person to go from place to place I had to either go up or down to the middle floor because the halls were always blocked with carts. I felt I spent the entire cruise waiting on an elevator.

Cabin / Stateroom

1 out of 5
The room was very small & this was a superior room? The beds were very thin matresses on a plastic frame--not at all comfortable.

Pros: I liked the places we visited, especially Martha's Vineyard.

Cons: Just about everything else. The ship was basically not handicapped accessible.

Recommends Jewel of the Seas? No.

Was this review helpful? 3

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