Didn't care about the health of the guest

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 2

Review summary

Royal caribbean, my first cruise I'm really don't like it. My son felt in the slid on the cruise. His teeth come inside of his gum. I went to a md on the cruise, he said is ok, it is milk teeth. I asked but he can get a infection. He told me just give water and tylenol. Ok until here. I had tylenol. I bought a package water and I went to the guest services and they denied send me some bottles of water to the room. They told me of my son need water I need to get in the buffet or others areas. Really, I don't want to leave my son alone to look for water. I pay for a package. The only I asked is for bring to a room. They are inhuman. They don't care about guest health. Please avoid it. They need to care about health guest. I know the manager the health issues and a doctor recommended. It is nor correct.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Miami, Florida

Perfect Day At Coco Cay, Bahamas

Cozumel, Mexico

Disembarkation

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