Awaful Security and Accounts

Independence of the Seas Cruise Review to Caribbean - Bahamas

Experience: 4-6 cruises
Reviews: 0
Helpful Vote: 1

Overall Rating:

3 out of 5
Sail Date: December 01, 2012
Ship: Independence of the Seas
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 5 years ago

Accounts and Front Desk were in mess - My AMX card was scanned and held for payments during Check In however I was not allowed to leave the ship until I cleared my account.
I had no dispute with charges and told them to charge my card and was told they have no card on file and I had to leave the line and go to another floor and stand back in another line of more than 50 people.
My card was swiped again and again by some inexperienced employee and I saw 3 charges on my card for the same item.
Most of all they wasted almost 2 hours of my time while my spouse stood helpless near check out with luggage.
Never expected such RUDE security employees specially with women and elderly.

Food and Dining

3 out of 5
very friendly staff


3 out of 5

Service and Staff

1 out of 5
Very Rude and care not attitude.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Pros: Ship and Dinning exoeience

Cons: Rude and Mannerless Security / Inefficient Accounting

Recommends Independence of the Seas? No.

Was this review helpful? 1

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top