Room for improvement

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 5

Review summary

overall we had a good time on this cruise their was however room for improvement which is why i might give another Cruise Line a chance for our next Cruise reasons: We found the wait staff in the Wind Jammer to be Top Notch smiling friendly and helpful the people behind the food who hand u coffee juice etc were miserable cranky and never smiling i was afraid after day 2 to ask them for anything they just looked so mean then their was the problem printing boarding pass to our flight home in the internet cafe it took me nearly 20 minutes to get it done @ 69 cents a minute and no Crew members in the area to help passengers (Might be a good idea to have a crew member their to help people with this) as i saw alot of other people struggling with the internet 's exstreamly slow pace on board we missed one of your shows to get through this and the people in customer relations? cranky as well also the food in the Wind jammer usually cold =( the at nite dinning was excellent as well as the dinning crew the were suburb but i have to say we saw or met as many cranky angry looking crew members as we did happy polite and friendly crew members so returning to Royal Carribean id say is a 50 50 chance. Thankyou Mr. Robert J Riggi Room #9602

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Ft. Lauderdale (Port Everglades), Florida

George Town, Grand Cayman

Cozumel, Mexico

Costa Maya (Mahahual), Mexico