Room for improvement

Independence of the Seas Cruise Review to Caribbean - Western

Experience: 1 cruise (first)
Review: 1
Helpful Votes: 3

Overall Rating:

2 out of 5
Verified Review
6 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: January 13, 2013
Ship: Independence of the Seas
Cabin Type: Oceanview
Cabin Number: 9602
Traveled As: Large Group
Reviewed: 5 years ago
overall we had a good time on this cruise their was however room for improvement which is why i might give another Cruise Line a chance for our next Cruise reasons: We found the wait staff in the Wind Jammer to be Top Notch smiling friendly and helpful the people behind the food who hand u coffee juice etc were miserable cranky and never smiling i was afraid after day 2 to ask them for anything they just looked so mean then their was the problem printing boarding pass to our flight home in the internet cafe it took me nearly 20 minutes to get it done @ 69 cents a minute and no Crew members in the area to help passengers (Might be a good idea to have a crew member their to help people with this) as i saw alot of other people struggling with the internet 's exstreamly slow pace on board we missed one of your shows to get through this and the people in customer relations? cranky as well also the food in the Wind jammer usually cold =( the at nite dinning was excellent as well as the dinning crew the were suburb but i have to say we saw or met as many cranky angry looking crew members as we did happy polite and friendly crew members so returning to Royal Carribean id say is a 50 50 chance. Thankyou Mr. Robert J Riggi Room #9602

Food and Dining

3 out of 5
Wind Jammer cold food

Onboard Activities

3 out of 5


5 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
3 out of 5
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