Rather Disappointed

Holiday Cruise Review to Mexico

Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

2.0 out of 5
Sail Date: October 01, 2009
Ship: Holiday
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 8 years ago
Though I'm not completely writing off Carnival Cruise Lines, I would defiantly write off the Holiday ship. It was very old, hard to get around in, kind of dirty and overall not up to par with the rest of the cruise industry. After sailing both Royal Caribbean and Disney, this cruise wasn't even in the same league. I'll give Carnival some latitude due to the age of the ship, but the service was very poor and overall they didnt seem customer focused as Disney did.

I'll probably stay with Disney or RC in the future...especially Disney.

Food and Dining

1 out of 5
Food was often cold or ill prepared. I'll probably lost weight on this cruise which is totally contrary to what you're supposed to do on a cruise


3 out of 5
Entertainers were very good with a good variety of shows. Once again, the ship was poorly setup and made viewing difficult.

Service and Staff

1 out of 5
Staff didn't seem too eager to help or go out of their way. Once again, quality of service was way off compared to other cruise lines. Staff very rigid in policies such as seating for meals...was often put with others at large tables were we didn't know anyone.

Ship Quality

1 out of 5
Very old ship. Not very nice or clean.

Cabin / Stateroom

3 out of 5
Ok..Stateroom attendant did a good job but the room was ok. TV was very outdated and when it rained and there was nothing to do, the lack of a decent TV became an issue.

Pros: Shore excursion was AWESOME !!!...Passion Island was beautiful and a good time.

Cons: Food was decent at best and staff was not very professional or service oriented.

Recommends Holiday? No.

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