Food and service

Harmony of the Seas Cruise Review

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall rating:

3.9 out of 5
Harmony of the Seas

7 Night Eastern Caribbean (Port Canaveral Roundtrip)

Sail date: October 13, 2019

Ship: Harmony of the Seas

Cabin type: Suite

Cabin number: 12232

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Not happy most of the cruise. Food and service would have made a huge difference. Hopefully this was only only cruise and they fixed the issue after. Our neighbors had a bad experience with food and service as well.

Embarkation

5 out of 5
Great experience. Boarded from the suite lounge.

Ship experiences

Food and Dining

2 out of 5
Limited food options. More than usual anyway. Worst food we’ve had on 5 cruises. There was an actual larvae on my wife’s broccoli.

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Service and Staff

2 out of 5
Mediocre service. Wait staff did not put forth any effort to ensure guests had a good experience. Again.... we’ve been on 4 previous cruises. 3 carnival and one other Royal. The Mexican restaurant on the boardwalk and wonderland were great. Every other night was eh!

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Get acquainted with the ship and all the locations before boarding. Oasis class ships are huge! You’ll be glad you did your research!

Ports of call

Port Canaveral, Florida

5 out of 5

Perfect Day At Coco Cay, Bahamas

5 out of 5

Philipsburg, St. Maarten

4 out of 5

Disembarkation

4 out of 5
Way too many employees not knowing where to send us. We were looking for the bus to take us to enterprise. Sent Ya all the way to the other end of the facility with out luggage. We then had to walk all the way back to where we were to board the bus. Annoying way to end the cruise.
Was this review helpful? 5

3 Comments

cruisereckoning    4 years ago

Sorry for your disappointment, hope they get it all taken care of.

15mustang    4 years ago

The employees at port after cruise aren't Royal Caribbean. They are port employees.

bobduck1993    4 years ago

So sorry you had a disappointing time on this cruise,don't give up!

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