Harmony of the Seas Cruise Review to Europe - Western Mediterranean

Third Mate

4-6 cruises


Helpful Votes

4 out of 5

Important Information Before You Cruise

Sail Date: July 17, 2016

Reviewed: 2 months ago

Traveled As: Family w/older children

Room Type: Balcony

Make sure to book your dinner reservations (even in my time dining) or you will have to wait to eat.  If you are a small group (2-3) not an issue but if you are a larger group you can wait up to an hour.  Between 7:30 - 8:30 dinner book up first.  You can  always get an early dinner 6-6:30 or after 9:00 pm. Food in dining rooms is excellent.  Same for the shows.  If you don't have a reservation then you have to wait until just before the show starts and by that time you can't get your whole party to sit together.   You can always make changes once you are on board.   Dining rooms close by 10 pm.  All other food places close between 6:30 - 9:00 pm.  The only places open are pizza until 3 am and Cafe Promanade (24 hours) but services only coffee, pastry and some sandwiches.  This can be an  issue because after the shows get out and you frequent the bars everyone is looking for some food to snack on.  Pizza 7 nights can be a bit much.  They do not have a lot of staff and so the lines can be very long and the pizza is not ready.  It is also frozen not  made fresh.   Ate at Chops and it was good except I wanted the veal chop and they said it was full of fat and not good.   So why have it on the menu?   Wonderland was incredible if you like to try something different.  They don't give you a menu but will ask if there is anything you do not like.  Once in a lifetime experience.   The staff all came from other RC ships and are the best of the best so  no issues there.  Everyone is very nice and they work so hard with little rest.  We were in a boardwalk balcony on the 11th floor.  Bad move if you want to sleep because the Aqua show starts at 11:30 pm and it goes until 1 am and you can hear it and it's very loud.  If you stay out all night then no issues there.  Quiet rooms are over Central Park and its beautiful to look out at from your room.   Rooms are nice size.  Bathrooms are big compared to other ships.  I just wish they would have a toilet and sink in a separate room from the shower.  If you are sharing the room with your kids, friend or relative its not  private.  Disney ships have this and it works out so well.   Balcony rooms have tons of closet space.  Inside rooms not so much. Guest services was a big disappointment.  There was always a line 24/7 and the wait was over an hour most times.  Didn't really plan to spend my time waiting.   Unfortunately, our Seapass card didn't work and so we had to wait.  If you tried to call them from your stateroom they didn't answer.  It goes to the same people  who are handling that long line.   Also a disappointment was the excursion staff.  There was no phone to call them if you wanted to make a change or ask questions.  They only staffed their small area a short time each day and only one or two people.  Very frustrating.   Don't waste your money on all the beverage packages for your whole family.  You can purchase one package and share.  Other than dinner you can order a drink and sometimes 2 at a time or  a few minutes later.  My husband had a package and I did not and I had a drink from him every time.    Drinks alone cost about $11-14 each so  you need to drink more than  6-7 a day to make it worth the money.    The excursions are very nice but most are exhausting so be prepared.  You are at the port and have to drive between 1.5-2 hours each way to get to your excursion.  They were absolutely worth it but be prepared.  Bring food & water on the bus because you won't get any.  And there are no bathrooms on the buses.   Also most in the cities do not speak English or very little.  They also do not take the American Dollar or credit cards so get your Euros on the ship - the dollar is less than the Euro.   Some restaurants took a credit card but they always seemed to have a difficult time connecting.  Banks in Italy did not exchange money either.   RC does an excellent job of getting you on  and off the ship.  We never waited and it was so easy.   

Cabin / Stateroom
Our cabin was the 2nd from the end by the aft and there was no way to exit to the lower or higher floors until we walked to mid-ship - which is far. I wish they had stairs at this end of the hall as well. Otherwise cabin was very nice.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining
Barcelona, Spain
Marseille (Provence), France We took a tour to the fishing village of Casse. Excellent and would recommend to anyone. Best tour by far and different from all others.
La Spezia, Italy
Civitavecchia (Rome), Italy
Naples, Italy

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