Overall I was a little disappointed in this cruise. I understand that things happen but when an entire port is cancelled then we should be compensated, at least the port fees etc. The ship is also very old and outdated. We like to stay busy and there isn't a whole lot to do during the duration of the cruise, especially during the day. Also, all the extra's are way too expensive, i.e. internet, excursions
Embarkation
5 out of 5
Good. Fast and efficient. I appreciated the text message to tell us of our updated time to arrive.
Ship experiences
Food and Dining
5 out of 5
Our service staff in the main dining room for dinners were EXCELLENT. Best we have ever had. Elmer, Mark, and Bruno were amazing.
Onboard Activities
2 out of 5
Disappointed in the lack of number of available activities. We did enjoy most of the comedy, karaoke, and the flag presentation.
Entertainment
4 out of 5
What we saw was pretty good. Really really enjoyed Alfred & Seymour. Also enjoyed Romeo and all his dance moves.
Service and Staff
5 out of 5
Dinner time dining staff were amazing! Also our room steward, Davis was excellent! Most of the bartenders were just ok and there were not enough of them in the Casino.
Ship Quality
4 out of 5
I liked most of the layout except for the casino. It was too small and the bar was too secluded. Everything seemed clean and well maintained.
Cabin / Stateroom
4 out of 5
Smaller cabin than I'm used to but we don't spend very much time in there anyway. The bed and pillows were comfortable and we slept well. The noise from outside was rather loud if you tried napping during the day though. The cleanliness was great. Davis did an amazing job keeping our room clean for us.
Ship tip
I wouldn't recommend it. Not very many activities. Small and very old and outdated.
Very disappointed that we didn't make this port due to weather. It would have been nice to have received some compensation for this since this was one of the only ports on this entire cruise that would have been in nice warm weather. One of the people in our party was very upset that she wasn't able to do an excursion that she had been looking forward to.
Port is beautiful and I liked the fact that I could use my drink package there. I also liked that food was included. My only complaint is that all the extras are WAY TOO EXPENSIVE!!! There would be no way my family of 5 could afford even the water park for the day.
This port is ok. After a couple of times here there isn't much else to do. I like Charleston overall, though. We booked our own excursion, not through RC.
If you read your contract you are not guaranteed to go to your ports on Intenary. Things can happen beyond their control. Even planes cancel landings at airports in occasion due to weather.
Port fees & taxes, as well as cruise line sponsored excursions are always refunded as OBC if that port is cancelled and a seaday is substituted once the voyage has begun.
Glad you enjoyed at least some of it. As stated in the cruise contract everyone agrees to when booking, ports and itineraries are not guaranteed. Ports are missed for a variety of reasons such as weather, mechanical, medical or political issues. The only compensation required is a reimbursement of any port fees already paid and any excursions booked through the ship that were already paid. If a specific port or ports are of importance to you, always get a good travel policy that will compensate you for a missed port or itinerary change.
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