Grandeur of Disease

Grandeur of the Seas Cruise Review to Caribbean - Southern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 11

Overall rating:

3 out of 5
Verified Review
Grandeur of the Seas

12 Night Southern Caribbean (Baltimore Roundtrip)

Sail date: January 11, 2020

Ship: Grandeur of the Seas

Cabin type: Inside

Cabin number: 2067

Traveled as: Couple

Reviewed: 7 months ago

Review summary

One word- Awful . We will never cruise on this ship ever again.

Embarkation

1 out of 5
Worst experience ever

Ship experiences

Food and Dining

1 out of 5
Izumi was our choice because my husband got food poisoning from the beef carpaccio in the great gatsby dining room. The doctor treated it as the Noro Virus and he was isolated in the room.

Onboard Activities

3 out of 5
The only thing we could enjoy was the casino.

Entertainment

5 out of 5
The 3rd night we were on the ship they did a live karaoke and if you know it sing it and that was fun.

Children's Programs

No children with us

Service and Staff

3 out of 5
The best service we received was from our room attendant Edison

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
We had a stateroom with no windows. When we arrived we asked for an upgrade and they said the ship was full. The whole time we were there they were working in the walls banging and welding. The last 2 days we were on the ship they moved us to room 2010 with windows and upon inspection there were someone else’s socks and underwear in the top drawer along with a book beside the safe and 2 dirty cups in the left side mirror vanity cabinet. We never unpacked our bags and that was a huge inconvenience being moved for the last 2 days. Then we still heard work being done in the walls again. We were so over complaining about these things that we just gave up. I literally just broke down. This was our honeymoon. A one time only experience and it turned into a disaster. Everyone was coughing on the ship and we both ended up on the 4th day getting a viral bronchitis as well. We are still fighting it as well and doctor said it can take a month until it clears up. We even asked the front desk to compensate us for the inconvenience and terrible time we were having and during isolation for us to have a free day of internet and that was denied. We even asked for us to have the main dining to izumis or chips grille since my husband got sick from the food in Great Gatsby and that was denied. So we were stuck with $117.00 roaming charges for our internet on our phone and $100’s of dollars at our own expense of eating at Izumi and chops Grille. They offered us a 20% discount for a future cruise for the isolation and then a 30% off future cruise. This was our honeymoon and we wanted reconciliation at the time we were there. We didn’t want any future discounts especially to cruise with the Grandeur of the Seas.

Ship tip

I wouldn’t ever go on there again. Too many other stories from others who told us 90% of the time there is an illness and also many times you miss ports.

Ports of call

Baltimore, Maryland

3 out of 5

Frederiksted, St. Croix, U.S.V.I.

5 out of 5
We went to the Fred hotel and we highly recommend that.

Philipsburg, St. Maarten

4 out of 5
We didn’t do any excursions here we were pushing through not feeling good.

Castries, St. Lucia

4 out of 5
We went to Marigot Bay . Still pushed through the bronchitis

Bridgetown, Barbados

5 out of 5
The Boat Yard was awesome and the snorkeling was amazing. Would have really enjoyed it more if we weren’t sick.

Basseterre, St. Kitts Did not visit port

This was a huge disappointment. We made excursion plans 2 times that was canceled and then they announced we weren’t able to port because of weather. Plus the day before we had an emergency and had to drop off someone in st Lucia. Also we asked about Port reimbursement and never heard anything back.

Disembarkation

4 out of 5
We couldn’t wait to get off the ship! I called Royal Caribbean as soon as I got in the car to let them know of our experience. Still waiting on a response.
Was this review helpful? 11

9 Comments

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing