Very Disappointed Caribbean Cruise

Grandeur of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 37

Overall rating:

2.8 out of 5
Verified Review
Grandeur of the Seas

7 Night Bahamas (Baltimore Roundtrip)

Sail date: January 04, 2020

Ship: Grandeur of the Seas

Cabin number: 7614

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Cruise out of Baltimore. We were suppose to visit Port Canaveral, Nassau and CoCo Cay. However, they skipped Nassau all together and changed the whole itinerary. We were extremely disappointed.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5
The food was decent. It did not compare in quality to the other cruises we have been on (Princess and Norwegian), it was more in line with cafeteria food.

Onboard Activities

2 out of 5
The pools were very cold, the only activity was a climbing wall on the very back of the ship and it was very small. The fitness center was decent but was dirty and had an odor.

Entertainment

4 out of 5
We really enjoyed the juggler/comedian but the headliner was not that great.

Service and Staff

4 out of 5
Our room steward and main waitress in the dining room were excellent. We felt like they all were trained to up sell services and products. Every day at breakfast and lunch, we had at least 3 staff interrupt up to ask us to purchase meals at the specialty restaurants. We utilized the spa and were pressured into purchasing products etc.

Ship Quality

2 out of 5
The ship was definitely warn and in dire need of updating. You could definitely tell that it was an older ship.

Cabin / Stateroom

3 out of 5
There were notes of the previous guests dissatisfaction in the folder they left in our room, there were earrings under the bed and the glass on the balcony doors was filthy, I had to wipe them down. All of the screws and rubber in the balcony were old and corroded. It had a feel of an old run down hotel.

Ports of call

Baltimore, Maryland

1 out of 5

Port Canaveral, Florida

2 out of 5

Perfect Day At Coco Cay, Bahamas

4 out of 5

Nassau, Bahamas Did not visit port

They completely skipped this port which is the whole reason we selected this trip. I understand that they there was fog and weather they may have prevented us from leaving on time but they should have visited Nassau instead of Florida. So many of us had excursions scheduled. When visited their own private island, everyone was trying to sell you things etc. The route they took also ended up with us traveling on the east coast which resulted in the weather being very cold. We were extremely disappointed with this cruise. We have sailed on other cruises and this one was the absolute worst!

Disembarkation

3 out of 5
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