New Years 2020

Great Gatsby Dining Room

Fantastic experience! Waiters Jevan and Huang were the best. Remembered all our likes and dislikes. Planned ahead and were on the top of their game. Could not have asked for better service. Also was amazed to see the Head waiter work with his team. He was very personable. I did see him reprimand a worker in public and take over. I am not sure what this was all about but it could have been handled a little more gently in public view.

Windjammer Marketplace

Food was cold, especially at breakfast. Dinner was okay.

Viking Crown Lounge

Beautiful and the service was great

Schooner Bar

Boring. We wet down for a couple games and no one as there. Kind of ruined it for any further activity

Pool Bar

Very good but the bar tenders need to smile more, if it wasn't for the waiters I would have given them a 2

Solarium

Too hot. Needed to open the roof at port so there would have been some air flow! Also Vitan or Tisan (one of the waiters in a white shirt) was very rude. I had asked for a cloth to wipe off a table so 6 of us could sit and he told be RUDELY to just get another table. I did not ask him to wipe it I was going to do myself. He was more concerned about checking the coffee pot, after my inquiry, than assisting a client. He was down right rude! Then had the audacity to approach us and ask us f we had an issue. UNPROFESSIONAL. He needs his stripes taken away and go back to collecting trash until he learns what customer service is all about.

Liquor and Sundries

The young man who assisted us here was fantasti. He was very attentive to our questions and needs. Only mistake was when our liquor was delivered to our state room two bottles were wrong. Bruce, Cabin Steward, had us take it back asap and they exchanged it without issues. Great customer service.

Gift Shop

Nice and clean a bit pricy

Swimming Pools

Opened too late and closed too soon

Perfume Shop

Not enough choices very small

Casino Royale

Very nice but the bar tender could have smiled more. Kept fairly clean

Palladium Theater

Show was okay and the seats were way to small!