We enjoyed the accessibility of a small ship, but missed the technological advances of a larger ship.
Embarkation
2 out of 5
Will not sail out of Baltimore ever again! Our names were on the manifest, but we were not in the computer system. This cruise was booked onboard our previous cruise a year earlier. Checkin took an hour and once onboard the issues were still not fixed. We had to go to guest services 3 times in the first 2 hours. They had issues linking our Royal Caribbean credit card to our account. Also, we purchased the drink package prior to sailing, but it was not added to our sea passes.
Ship experiences
Food and Dining
5 out of 5
Onboard Activities
5 out of 5
Service and Staff
5 out of 5
Service on a smaller ship is second to none! Room stewards that weren't even assigned to our cabin greeted and helped us daily. Bartenders/waiters knew our name and cabin from the first day!
Ship Quality
5 out of 5
We enjoyed the accessibility of a smaller ship. Impeccable cleanliness!
Cabin / Stateroom
4 out of 5
The enormous balcony was amazing, and loved the walk in closet.
Ship tip
The centrum glass elevators have their own buttons, (also must be used to access the viking crown lounge & Izumi on decks 11 & 12). You'll get an elevator faster if you use the buttons across from the glass elevators since there are 4.
We booked Atlantis (aquarium only) excursion with Royal Caribbean and loved it. The city itself did not look like something we would feel comfortable exploring on our own.
We like to carry our own bags off. We were required to check them (unless we could carry them down the stairs to deck 1) because the port gangway was broken. They finally called our number, only to find out when we got off the ship, that they had mistakenly thought our luggage was ready. Luggage groups 9-11 had to line up against a wall and wait until the luggage was actually ready (about 30 minutes). Will never sail out of Baltimore ever again!
We have sailed on the Grandeur out of Baltimore four times. Two cruises 🚢 to Bermuda and two up the coast to Canada 🇨🇦. We have loved each cruise and plan on returning next year. Use the early check in on their site, days before your cruise so you can have a smooth check in. Have fun 😊!
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