Cruise with the worse logistics ever

Grandeur of the Seas Cruise Review to Bermuda

Cruises: 7+ cruises
Review: 1
Helpful Votes: 5

Overall rating:

2.9 out of 5
Verified Review
Grandeur of the Seas

5 Night Bermuda (Baltimore Roundtrip)

Sail date: October 12, 2019

Ship: Grandeur of the Seas

Cabin type: Inside

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Worst experience ever. Will not go out of Baltimore again

Embarkation

1 out of 5
Awful embarkation. We were not told that the cruise terminal would not open until 5 PM. We arrived at 2:30 PM, expecting to wait in the terminal area. Have done this with other cruises - some terminals have had restaurants! We were turned away at the gate and told: "we don't know where you can go but just go away!

Ship experiences

Food and Dining

3 out of 5
Nothing special

Onboard Activities

2 out of 5
Casino leaked smoke smell onto other areas.

Entertainment

4 out of 5
Last show was not performed due to storm. Performers could have sung the songs without the dancing - I've seen that happen before.

Children's Programs

I had no children with me.

Service and Staff

3 out of 5
nothing special was done.

Ship Quality

4 out of 5
Very clean ship.

Cabin / Stateroom

3 out of 5
Adequate.

Ship tip

Grandeur was a nice ship but don't use the port of Baltimore, MD

Ports of call

Baltimore, Maryland

1 out of 5
Awful experience.

King's Wharf, Bermuda

4 out of 5

Disembarkation

2 out of 5
ship was 2 houre late arriving back but passengers had to exit rooms at 8 AM and wait in the theater or dining room. There did not seem to be a disembarkation plan for late arrival with the staff. Public bathroom were getting smelly and bad.
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