retail staff was terrible

Grandeur of the Seas Cruise Review to Bermuda
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

4 out of 5
Verified Review
Grandeur of the Seas

6 Night Bermuda (Baltimore Roundtrip)

Sail Date: September 11, 2015

Ship: Grandeur of the Seas

Cabin Type: Inside

Cabin Number: 3063

Traveled As: Singles/Friends

Reviewed: 3 years ago

Review Summary

the retail staff was terrible - they always ran the prize drawings and started sales early too - need to move those sales


the shoppes were lacking onboard too


staff at the R Bar were winderful - the 2 ladies!!!

Ship Experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5


5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
it was fine, what we expected except it should have been set for 3 when we arrived. We needed extra towels and we never did get extra drinking glasses.

Ship Tip

it was a fine ship but some of the staff left a lot to be desired. We had to ask about the beverage specials (the 25% off, buy one, get one 1/2 off, 20% off wine, Sangria for $7, , daily and no one knew what we were talking about yet it was on the daily paper and on the dining rm menu each night!

Ports Of Call

Baltimore, Maryland

5 out of 5

King's Wharf, Bermuda

5 out of 5
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