Grandeur of the Seas Cruise Review to Bermuda

Deck Hand

Experience
2-3 cruises

Review
1

Helpful Votes
0

3 out of 5

A average cruise

Sail Date: August 01, 2013

Reviewed: 3 years ago

Traveled As: Family w/young children

Room Type: Inside

Our over experience with Grandeur of the Sea is average. The overall facility of this boat is dated even after upgrades in 2011. We had very limited entertainment choices. Each day there was only one show; and shows quality is mediocre. Kid program basically kept kid in a room without any additional activities. My 9 year old made comment that he liked other cruises kids program much better. The highlight of this cruise is food. Food and dinning service had done stellar job.
Service systems are not working well. For example, phone message system, I followed the direction of getting phone messages, nothing worked, I only got repeated direction of how to listen to messages. Safe box code stopped working for no reason twice. Good luck on calling service desk last 24 hours of your cruise. No one answered phone.

Pros: Food service

Cons: Entertainment and Kids program

Recommends Grandeur of the Seas? No.

Ship Quality
Food and Dining
Cabin / Stateroom
The stateroom is smalller than other ships.
Service and Staff
Average overall. Dinning room staffs are excellent.
Entertainment
There was very limited choices. Only one show a day. And last 3 days' show are very mediocre.
Children's Programs
Kept kids (9 to 12 year olds) in one room with indoor acitivities. Kids would like more fun.


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