Sail Date: December 01, 2013 Ship: Grandeur of the Seas Cabin Type: Oceanview Traveled As: Couple Reviewed: 4 years ago
The reason I do not recommend the ship is simply because there isn't enough public area space. Often, an empty table cannot be found in the casual dining. Also, the dance floor for classes is almost non-existent. More public space should have been provided. As far as private space, we appreciated our loveseat in our cabin, but found the bathroom to be the most compact we've ever experienced after using five different cruise lines. Public restrooms were also sparse, as were places to find a "cruise-included" simple cup of coffee or tea throughout the day or evening.
The ship was clean; the staff pleasant, so there are no huge problems, aside from not getting warm pancakes, waffles, main dishes, etc. in casual dining. After two days of bowel problems in our entire party of four, we realized the cause was the liquid they were passing off as orange juice. By the way, the apple juice wasn't really all juice either. A staff member was kind enough to allow me to read the ingredients on the cartons they used. If you wanted fresh-squeezed OJ, you could have it at $3.50 a glass. Honestly. Why not at least use 100% juice from frozen concentrate instead of something made of corn syrup and junk?
Food and Dining
3 out of 5
There aren't a lot of choices for food here. It's either the formal dining room or the casual buffet with a small niche back near the spa area also open at times when the casual place is not. Little variety and things close at unexpected times. Finding the ice cream machine open and functioning was a difficult task. Dining staff were very competent and friendly.
3 out of 5
We played trivia games, went to lectures, attended the nightly shows in the theatre, watched the aerial acts (WONDERFUL) and took dance classes. The Argentine tango duo was one of the best we've ever seen. Lovely. The space to do these activities was the only minus in the enjoyment of the entertainment.
Service and Staff
3 out of 5
There is no issue here. For the most part, everyone was friendly and helpful. We only had one instance where we felt we were brushed aside (Perhaps not willing to spend enough on diamonds?) when requesting info on shopping and sites at ports. Aside from that, the staff was perfect.
3 out of 5
I'm being generous here. The layout was not thought out well. Less cabins (people) and a bit more public space would have greatly improved this ship. The dcor was subdued, and a bit dull, but not terrible. Yes, it was clean, thank goodness. Accessibility was a problem for me. At times, I use a wheelchair due to a recent leg surgery. The halls are narrow with many jutting corners, so we couldn't always navigate with me in the wheelchair. Also, it was necessary to be in the outside portion of the ship during very cold weather if we wanted coffee or a snack during typical afternoon or early evening hours. This was also quite a hike. I'd like to give this ship a 2 1/2 star rating, not a three, but it's definitely better than a 2.
Cabin / Stateroom
3 out of 5
Small couch was a plus, but we had no table with two chairs, as we usually do. Bathroom was extremely inconvenient and small. Toilet paper roll constantly shot onto the floor. Shelves were not high enough for our bottle of mouthwash, can of hairspray, etc. No shower door; just a flimsy curtain. Amenities were few. We got little bars of soap--that was it.
Pros: activities and formal dining
Cons: casual dining cold food and fake OJ and apple juice
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