Good Ship --- Many Problems
Grandeur of the Seas Cruise Review to Canada, New England, New York
Ship: Grandeur of the Seas
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 7 years ago
Review SummaryOverall a decent cruise but this ship had too many problems. The excursions in Bar Harbor, ME and St. Johns, New Brunswick were overpriced and should have been cancelled due to the bad weather. They drove us thru the fog and we could see nothing and were never offered an option of not taking excursion. The same excursion in St. Johns that cost $38 was available at port for $17.
The ship had no hand sanitizers, especially at meals and ran out of paper towels in all the bathrooms.
The worst part was the long line that formed on the ship to clear customs in Boston. The line was a disaster, there was no ship's security anywhere to control the crowds. The same thing happened when leaving the ship.
Pros: The Captain, crew, service
Cons: Bad excursions, ran out of many things