Not up to par

Grandeur of the Seas Cruise Review to Mexico
Experience: 4-6 cruises
Reviews: 3
Helpful Votes: 5

Overall Rating:

2 out of 5
Grandeur of the Seas

Sail Date: October 01, 2006

Ship: Grandeur of the Seas

Cabin Type: Oceanview

Traveled As: Large Group

Reviewed: 12 years ago

Review Summary

WE had 21 people on a birthday cruise for my grandmothers 80th . Most of us were disappointed the dining was good and service there excellent. that is the only good thing I can say.

Ship Experiences

Food and Dining

3 out of 5

Entertainment

3 out of 5

Children's Programs

1 out of 5
The staff for teens sent ours on their way when they came to see what kind of entertainment there was. They could of cared less.

Service and Staff

1 out of 5
Customer service staff was well below expectations they never even got back to me after I repeatedly told them my problem

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Bath was filthy our stateroom attendent was alot to be desired asked repeatly for more towels we used the same two days at atime and hung them to dry. Four in our room and two large towels. I cleaned the toilet

Pros: Smooth cruise

Cons: Cleanliness

Recommends Grandeur of the Seas? Yes!

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