Family Trip

Grand Princess Cruise Review to Alaska - Inside Passage
Experience: 2-3 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

3.8 out of 5
Verified Review
Grand Princess

10 Night Alaska Inside Passage With Tracy Arm Fjord (San Francisco Roundtrip)

Sail Date: June 15, 2018

Ship: Grand Princess

Cabin Type: Inside

Cabin Number: A336

Traveled As: Large Group

Reviewed: 4 months ago

Review Summary

HIGHs: The interior rooms were nicely arranged; the bottom beds were *SO* comfortable; 99.9% of the staff were absolutely fabulous; the spa services were fabulous; the coffee shop beverages were consistently good; afternoon tea was such a lovely treat each day, with great service and tasty sandwiches and treats; our seated dinner came with a variety of options which were usually very good; the pizzeria on deck 5 was great; movies on the deck were a lot of fun and the blankets they provided were a nice touch. LOWs: There was an issue with the tender boats in Ketchikan, so were were left waiting in line for 3 hours in the sun without any communication from someone from Princess; as an apology, they offered everyone on board a drink coupon that had a maximum of $9.99 and excluded premium alcohol -- seriously?! My SPF 50 didn't hold up after hours in the sun, and this was the "compensation"? Also, the internet manager on our boat, Mr. Danilo Cudic, was rude and unhelpful to a few different family members, including myself, on different occasions. Additionally, the food was hit or miss, especially in the buffet (Horizon Court) and in the International Cafe (Deck 5).

Embarkation

5 out of 5

Ship Experiences

Food and Dining

3 out of 5
Dinner and afternoon tea were consistently fabulous! The buffet items were hit or miss, with a lot of misses. The regular coffee was awful, but the coffee bar beverages were terrific!

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Ship Tip

I would consider looking at other ships and cruise lines. For the price we paid, we were unpleasantly surprised by a few different things during our family trip. We actually felt that Carnival had better food and better entertainment, overall, and they are usually a bit cheaper than Princess. If you choose this cruise because of the port convenience or the itinerary, I'm sure it'll be a fine trip, but it was not the grand, high end cruise line people have hyped it up to be; at least not in our opinion (and we were a group of 28 ranging in age from 9-80).

Ports Of Call

San Francisco, California

4 out of 5
This was a convenient location for us. The only thing I wish they would work out is how to streamline things during drop off and pick up. They have a huge parking lot which they told us we could not use to load and unload, therefore there was a major back up, people were cutting other people off, etc.

Ketchikan, Alaska

3 out of 5
We had a horrible experience with the process of tendering back to the boat (more on that below), but the port overall was really neat to visit!

Haines, Alaska

1 out of 5
This was not really worth a visit, in my opinion. It is a super small town without a whole lot to do. We enjoyed getting off the boat and going for a stroll, but there really wasn't much to see.

Juneau, Alaska

5 out of 5

Victoria, British Columbia

5 out of 5

Disembarkation

4 out of 5
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