A bit disappointing
Grand Princess Cruise Review to Caribbean - Western
Ship: Grand Princess
Cabin Type: Balcony
Traveled As: Family (older children)
Reviewed: 10 years ago
Review Summary
While this ship has some nice public areas, the staff was a nightmare. We felt as if we were trespassing and they could barely tolerate us even being there. The pursers desk, visited several times to try to resolve reservation screw-ups, was useless as they failed to be helpful 100% of the time. The layout of the Buffet is a colossal failure that made it impossible to get it's below average food in reasonable time, and without coming out angry. In an industry that must succeed or fail based upon service, this ship deserves to be in dry dock very soon.Ship Experiences
Food and Dining
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Pros: Dining room waiter and cabin steward
Cons: Can't begin to list them in this space
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