The Cruise That Never Happened
Golden Princess Cruise Review to Hawaii
Sail Date: February 01, 2013
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 4 years ago
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 4 years ago
Review Summary
Prior to boarding the ship\, at the terminal someone took my fanny pack containing our passports and cruising card\, off the security belt. Even though we were cleared to board we were now refused entry to the ship and were left stranded in San Pedro unable to fly back to Canada - now being without passports. Princess has refused to accept any responsibility for this with no raincheck on the cruise and not a penny of refund offered. The person who took our possessions returned them aboard ship after the ship had sailed. We have cruised Princess four times previously but given the attitude of the company regarding this incident this will be the last time we do so. Those I have related this story to were shocked to say the least! Robert Hall email frhall@shaw.caPros: Impossiable to Rate
Cons: Not having been able to board the ship
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