Golden Princess Cruise Review to Alaska - Inside Passage

1 cruise (first)


Helpful Votes

3 out of 5

Alaska Cruise

Sail Date: May 01, 2014

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Inside

The cabinet staff were friendly\, cordial & helpful. Our room was cleaned & comfortable daily. The specialty restaurants staff were also friendly & helpful in food suggestions. They were friendly & smiles on their faces. They made us feel important. However\, there were poor areas that need improvements. For examples:
1. The waiters\, even head waiters & supervisors were not pleasant or friendly. They never deliver refreshment items when we requested\, even after multiple complaints through chains of command.
2. The entertainments on the cruise were boring & below expectations.
3. There were too much focused on sales by cruise staff\, instead focused on positive entertainments for passengers.
4. The embarkments on ports & docks were disaster for very long waiting times-over hours.
5. The cruise ship needs more gym equipments. We had to wait for using treadmills & other gym equipments.

Pros: The beautiful scenes & glaciers\, the staff & food in their specialty restaurants were friendly & fabulous!

Cons: Unfriendly staff on the cruise\, especially waiters & head waiters in the buffet restaurants on the cruise.

Recommends Golden Princess? No.

Food and Dining
The waiters in the buffet restaurants were unfriendly & not attending to passengers.
Ship Quality
Service and Staff
Cabin / Stateroom

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