Freedom of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Lacking service on Freedom

Sail Date: February 14, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Inside

Didn't feel there was enough staff.  Dirty dishes were not actively being removed from tables in Sorrento's Pizza, Cafe Promenade & buffet.  Felt funny just leaving our dirty dishes on the table when there were other people looking for an empty table. Cabin steward cleaning carts w/clean towels & sheets and vacuum cleaners left in hallway most of the week.  We had it right outside our cabin door.  No food available outside by pool.  Have to go downstairs to Deck 5 for pizza or sandwich or through the inside buffet.  This was 7th cruise and 1st on Royal Caribbean.  We're going back to Carnival.  Better service and layout of ships much better.


Cabin / Stateroom
towel animals 3 nights. Cleaning cart & vacuum left right outside our cabin door most of the week
Embarkation and Disembarkation
Very fast disembarkation; started for self assist at 6:45 a.m. and very smooth. We were impressed and happy.
Ship Quality
Who wants to eat inside all the time on a ship in the middle of the beautiful Caribbean. Need food available outside near the pool.
Destinations and Excursions
Labadee is beautiful. Red Stripe Beach shore excursion worth the money. Nice beach for cruise passengers, close to port, food available - get the jerk chicken!
Onboard Activities
Theater shows were very good; live orchestra and about 15 singers/dancers
Service and Staff
See main review
Food and Dining
Cafe Promenade: There was a heaping TEASPOON of egg salad and a small piece of lettuce on my sandwich. I ate that in one bite and left all the bread. They are VERY skimpy with deli meats on the sandwiches. Get 2 sandwiches and convert into 1 decent sandwich.
Port Canaveral, Florida
Labadee (Cruiseline Private Island)
Falmouth, Jamaica
George Town, Grand Cayman
Can buy a $20 two hour tour once you get off ship. We saw governor's mansion, Hell (nothing great but bathroom available), Tortuga Rum & Rum Cake Store w/free samples of both, & spent 20 minutes watching participants in the water at Dolphin Discovery. Turtle Farm across the street but it would cost an extra $10 to go in. Got dropped off at Calico Jack's on 7 Mile Beach. Taxis available back to port.
Cozumel, Mexico
Make sure you negotiate prices on souvenirs. If they say no, combine a few items for a package deal at a lower price.

Was this review helpful? 3


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top