Great cruise but there's room for improvements

Freedom of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Verified Review
Eastern Caribbean
Sail Date: June 01, 2014
Ship: Freedom of the Seas
Cabin Type: Inside
Cabin Number: 9587
Traveled As: Family (older children)
Reviewed: 3 years ago

My Time Dining...Well not really... No one told use once you make a reservation you can't change it..  I found the host less than polite and more towards down right rude.  Rather than just stating was not available earlier than the time we made our reservation for she point out oh you have reservation and told us to check back in 15 minutes or so.  When we did check back still nothing was available.  This broke the rule the cruise director stated you never break, placing entertainment in competition with food...  We also did not think it was right Not compensating for not be able to go to Coco Day (which we were really looking forward to.  We found out from other guest that the issue with bad weather and Coco Day is a frequent issue.  Seems to be  waste of time (or a clever deception on your part) to even attempt to visit it.  Maybe. A better idea would be to steam SE and hit St Johns on say then St Thomas...  Our attendants in the main dining and our cabin stewards were fantastic!  Compared to our experiences with other cruise lines was fare to middlin...

Food and Dining

5 out of 5
Excellent!

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5
Except the lady handling seating for my time dining

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
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