Freedom of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5


Sail Date: October 01, 2012

Reviewed: 4 years ago

Traveled As: Large Group

Room Type: Balcony

This was our 16th cruise and we were very disappointed with the food. The escargot came cold everytime we had it. We only like 3 meals out of the 7.We felt the Windjammer wasn't up to the usual standard also. Their burgers were in a pan and usually cold with cold slices of cheese to put on it.
One closet door came off the first day with balcony door handle coming off a few days later. But the worst was one night after dinner we came up to the cabin and my wife said the toilet didn't flush then it just kept running and overflowed with waste coming out on the floor. I called maintenance and they said they would send somebody right up. I think they turned the water off from a different location. When we came back from the show the toilet was fixed but noone had cleaned up the mess. Disgusting.Housekeeping sent someone up to clean it but that didn't get done till1 00 am.

Pros: The staff was great

Cons: The ffood in the dining room and Windjammer

Recommends Freedom of the Seas? No.

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff

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