Freedom of the Seas Cruise Review to Caribbean - Eastern

Contributor Level: Purser

7+ cruises


Helpful Vote

1 out of 5

Awful customer service!!

Sail Date: August 01, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Balcony

Missed the cruise as we were ordered to evacuate for hurricane Isaac the day the cruise left. Royal Caribbean said \"too bad\"! No vouchers, or discounts on future cruise, etc. Bought the insurance & don't even think they will cover it!! What a JOKE!

Pros: Nothing

Cons: Very unwilling to help! All about the money!!

Recommends Freedom of the Seas? No.

Ship Quality

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