Awful customer service!!

Freedom of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Reviews: 0
Helpful Vote: 1

Overall Rating:

1.0 out of 5
Sail Date: August 01, 2012
Ship: Freedom of the Seas
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 5 years ago
Missed the cruise as we were ordered to evacuate for hurricane Isaac the day the cruise left. Royal Caribbean said \"too bad\"! No vouchers, or discounts on future cruise, etc. Bought the insurance & don't even think they will cover it!! What a JOKE!

Ship Quality

1 out of 5

Pros: Nothing

Cons: Very unwilling to help! All about the money!!

Recommends Freedom of the Seas? No.

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