Freedom of the Seas Cruise Review to Caribbean - Eastern

Deck Hand

Experience
1 cruise (first)

Review
1

Helpful Votes
0

5 out of 5

Jet Ski Manager is a JERK!!

Sail Date: February 01, 2011

Reviewed: 5 years ago

Traveled As: Family w/older children

Room Type: Inside

The ship was extremely clean, well maintained and attractive. All of the staff was wonderful ,with the exception Gareth the Dive Shop manager (also in charge of the jet ski excursions) was a complete and TOTAL jerk to us!! Will NEVER use his services again. He was/is the only bad experience on an otherwise AMAZING cruise!

Pros: Everything EXCEPT jet ski rental on CocoCay!!

Cons: Jet Ski rental on Coco Cay

Recommends Freedom of the Seas? Yes!

Ship Quality
Food and Dining
Cabin / Stateroom
Julio was our attendant and he was AWESOME!!!
Service and Staff
Nick, Jerry, Gio (all from Bingo & various activities) were great!! Eleicka (spelling?) from Estonia at the Flo-Rider and various other activities was excellent too. All of the staff, waiters (Raymond, Pinto, Tyrone) were top notch. BAD EXPERIENCE WITH THE DIVE SHOP MANAGER, GAERTH. HE DOESNT CARE ABOUT CUSTOMERS OR THEIR COMPLAINTS!!
Entertainment


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