Deteriorating Quality

Freedom of the Seas Cruise Review to Caribbean - Western

Contributor Level: Deck Hand
Experience: 7+ cruises
Review: 1
Helpful Votes: 17

Overall Rating:

2 out of 5
Sail Date: December 01, 2009
Ship: Freedom of the Seas
Cabin Type: Inside
Traveled As: Couple
Reviewed: 7 years ago
Royal Caribbean is a changed company. In their quest to make more money the company has decided to save on products and benefits by reducing quality and eliminating many benefits. All material goods from toilet paper (single ply extra thin) to foods, are cheaper and of poorer quality than they used to be. Many benefits and special touches that were the trademark of RC have either been reduced or totally eliminated (i.e. gone are the deserts buffett, pillow chocolates, shampoo and conditioners, etc.). This is especially true for the benefits that they give to their most valuable and loyal members in the Diamond and Diamond Plus category.

Pros: Service staff

Cons: Quality of all material goods

Recommends Freedom of the Seas? No.

Was this review helpful? 17

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