A challenge at the very beginning

Freedom of the Seas Cruise Review to Caribbean - Western

Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

2 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: February 17, 2008
Ship: Freedom of the Seas
Cabin Type: Balcony
Traveled As: Family (young children)
Reviewed: 10 years ago

We did have an issue with the spa. They were to give us another couple's massage. They did not follow up with us nor did they credit us for the "service".

Food and Dining

5 out of 5
The food was great. The additude of the staff was great overall.


3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
We did not get the room we were told about. We were told we would have a pull down bed which was not the case. Our 11 year old was homeless.
3 out of 5
3 out of 5
We had lunch and went back to the ship.
3 out of 5
We rented jet skis when we arrived and then there was no lunch for us upon our return.

Pros: I liked the people I was with and the many activities offered on the ship.

Cons: Our room was incorrect, the dining time was wrong,...I tried to phone my BJs rep prior to departure and he never returned any of my calls or answered any questions.

Recommends Freedom of the Seas? Yes!

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