The worst cruise ever

Explorer of the Seas Cruise Review to Caribbean - Southern


Experience: 7+ cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

1.0 out of 5
Sail Date: November 01, 2014
Ship: Explorer of the Seas
Cabin Type: Inside
Traveled As: Couple
Reviewed: 2 years ago
Poorly maintained\, should be taken out of service and repaired. No people skills from the customer service people. Numerous issues on the ship!

Food and Dining

1 out of 5
Food was fine but the service and organization of the dining room was terrible.

Entertainment

3 out of 5
The ice show and some of the shows were good but the commedian was not funny and the Aruba speaker tried very hard and seemed knowledgeable but the audio and video were not ready for the presentation. The Top Tier event was a farce!

Service and Staff

1 out of 5
Several people were very helpful but the overall attitude was not for good customer service.

Ship Quality

1 out of 5
Whole ship was disorganized\, hot tubs were broken\, brown water in our bathroom several times\, many restrooms or stalls were out of order with some that overflowed.

Cabin / Stateroom

1 out of 5
Brown water in bathroom several times\, very damp fresh towels\,
one of our closet door squeaked so badly that it couldn't be used if the other person was sleeping\, some drawers had ball bearings from the slides rolling around in them and the door over our safe was falling off.

Pros: The ABC Islands

Cons: Everything else about the cruise

Recommends Explorer of the Seas? No.

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