Explorer of the Seas Cruise Review to Bermuda

Contributor Level: Purser

Experience
1 cruise (first)

Review
1

Helpful Vote
1

3 out of 5

My First Cruise

Sail Date: September 01, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Balcony

The room was great. The food was mediocre. The staff was great. Room service got all our orders wrong and the ship did a poor job of ensuring that people did not reserve chairs around the pool area. For the record they did ask people not to do it, but did nothing when people reserved chairs and didn't use them half a day.

There was an incident while in Bermuda where another ship hit our boat. The matter turned out to be much ado about nothing, but passangers were concerned and very little information was provided until it was time for us to leave Bermuda. There were older folks in the ship visually concerned about the matter and I strongly feel the captain could have managed the situation better by easing concerns.

Pros: The room and the straff

Cons: Room service and the food

Recommends Explorer of the Seas? No.

Ship Quality
The ship showed wear but the crew is always working to maintain it and improve it.
Food and Dining
Breakfast and lunch was okay. Lunch desserts were terrible!!! Dinner was better\, but none of the it was impressive. There sure was plenty of it though!
Cabin / Stateroom
Nice room. The balcony was the best. Even the bathroom size was adequate.
Service and Staff
Those are the harderst working folks I have seen in a long while.
Entertainment
We saw 2 shows and neither was impressive.


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