horrible experience

Explorer of the Seas Cruise Review to Bermuda

Experience: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

1 out of 5
Sail Date: September 01, 2009
Ship: Explorer of the Seas
Cabin Type: Inside
Traveled As: Singles/Friends
Reviewed: 8 years ago

The ship is too big to get around and there is too much happening at the same time. Reception lacks true customer service. Business services was rude and nasty. Based on that experience alone I would never book RCCL. The food was at best passible. The beef was the best, the seafood was tough and overcooked. The Windjammer, the casual dining, was much better

Pros: not much except the promanade and the irish pub

Cons: the food was bad, but mostly the customer service, ship too big

Recommends Explorer of the Seas? No.

Was this review helpful? 5

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