Wow ship no service

Explorer of the Seas Cruise Review to Caribbean - Eastern
Experience: 7+ cruises
Reviews: 2
Helpful Votes: 19

Overall Rating:

3 out of 5
Explorer of the Seas

Sail Date: February 01, 2010

Ship: Explorer of the Seas

Cabin Type: Suite

Traveled As: Family (older children)

Reviewed: 8 years ago

Review Summary

Staff was not informed front , front desk was lost, pool area was not taken care of, carpets and railings dirty, needs better maps of decks

Ship Experiences

Food and Dining

5 out of 5
waiter was great , high ceillings, great food


3 out of 5
shows all the same not like other cruise lines, need new cruise director

Children's Programs

1 out of 5
scavenger hunts get boring not needed everyday and only that as teen club for 12-17

Service and Staff

1 out of 5
staff not polite or knowledge of anything, found vomit in pool and took 30 minutes for them to accept that i was right about it and evacuate it

Ship Quality

5 out of 5
ship is accesible but not very clear on how to get to certain areas, dirty staff not cleaning properly if u ever see anyone cleaning. Staff not informed on anything on the boat

Cabin / Stateroom

5 out of 5
room was great but would not recomend interior room for more than 2 people, we had junior suite which was amazing!

Pros: ship is incredible and spectacular

Cons: staff was not informed and lack of service

Recommends Explorer of the Seas? No.

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