Explorer of the Seas Cruise Review to Caribbean - Eastern

Deck Hand

7+ cruises


Helpful Votes

3 out of 5

Wow ship no service

Sail Date: February 01, 2010

Reviewed: 6 years ago

Traveled As: Family w/older children

Room Type: Suite

Staff was not informed front , front desk was lost, pool area was not taken care of, carpets and railings dirty, needs better maps of decks

Pros: ship is incredible and spectacular

Cons: staff was not informed and lack of service

Recommends Explorer of the Seas? No.

Service and Staff
staff not polite or knowledge of anything, found vomit in pool and took 30 minutes for them to accept that i was right about it and evacuate it
Children's Programs
scavenger hunts get boring not needed everyday and only that as teen club for 12-17
shows all the same not like other cruise lines, need new cruise director
Ship Quality
ship is accesible but not very clear on how to get to certain areas, dirty staff not cleaning properly if u ever see anyone cleaning. Staff not informed on anything on the boat
Food and Dining
waiter was great , high ceillings, great food
Cabin / Stateroom
room was great but would not recomend interior room for more than 2 people, we had junior suite which was amazing!

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