Wow ship no service

Explorer of the Seas Cruise Review to Caribbean - Eastern

Experience: 7+ cruises
Reviews: 2
Helpful Votes: 19

Overall Rating:

3 out of 5
Sail Date: February 01, 2010
Ship: Explorer of the Seas
Cabin Type: Suite
Traveled As: Family (older children)
Reviewed: 8 years ago

Staff was not informed front , front desk was lost, pool area was not taken care of, carpets and railings dirty, needs better maps of decks

Food and Dining

5 out of 5
waiter was great , high ceillings, great food


3 out of 5
shows all the same not like other cruise lines, need new cruise director

Children's Programs

1 out of 5
scavenger hunts get boring not needed everyday and only that as teen club for 12-17

Service and Staff

1 out of 5
staff not polite or knowledge of anything, found vomit in pool and took 30 minutes for them to accept that i was right about it and evacuate it

Ship Quality

5 out of 5
ship is accesible but not very clear on how to get to certain areas, dirty staff not cleaning properly if u ever see anyone cleaning. Staff not informed on anything on the boat

Cabin / Stateroom

5 out of 5
room was great but would not recomend interior room for more than 2 people, we had junior suite which was amazing!

Pros: ship is incredible and spectacular

Cons: staff was not informed and lack of service

Recommends Explorer of the Seas? No.

Was this review helpful? 18

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top