Eurodam Cruise Review to Caribbean
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 2 years ago
Review SummarySometime in the past\, someone decided to sub-divide authority. Thus\, no one in customer service knew about our (pre-paid) shore excursion. Our \"suite\" package was not obvious to anyone connected to supplying what we paid for. We did know that bottles of wine are a different \"system\" than glasses of wine. Etc... all in all\, it became tiresome.
Food and Dining
Service and Staff
Cabin / Stateroom
Pros: The general OLD-PEOPLE ambiance.
Cons: The COLLOSSAL disconnect between the separate components of the customer service system.