Enchantment of the Seas Cruise Review
Reviews: 3
Helpful Votes: 26

Overall Rating:

3 out of 5
Enchantment of the Seas

Sail Date: October 12, 2018

Ship: Enchantment of the Seas

Reviewed: 3 months ago

Review Summary

We had fun on this cruise. The ship itself was older but had a lot of charm. The staff, for the most part, were extremely courteous and friendly. As we normally do on our first of a cruise, we had dinner in the Chops Grill steak house. The steak was served raw and sent back. When they returned with the steak, it was still raw! We were not impressed with Chops Steakhouse. We have had much better dining experiences on other cruise lines. The only other thing I can say really negative about this cruise was the Guest Service desk. The last night on board we made sure our balance was zero and then went to bed. The next morning we have a letter stating that we owe money and to come to Guest Service desk before debarkation. I believe I stood in line for over an hour while two people behind the desk worked at a snails pace. There has to be a better system in place as we were not the only people who had to go through this. Ok enough negative talk. The ship was great and had a nice layout. We enjoyed shows and pools and hot tubs and the Viking lounge was great. Another nice thing was the casino was not as smoke filled as most ships are....for non smokers that is impressive. Great weekend cruise!
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