Not so pleasant experience

Enchantment of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

2.0 out of 5
Verified Review

Sail Date: August 08, 2016
Ship: Enchantment of the Seas
Cabin Type: Balcony
Cabin Number: 7594
Traveled As: Family (young children)
Reviewed: 1 year ago

Honestly, I have cruised before with the same family members in the past by Carnival Cruise line & enjoyed that cruise better than this one.

The entire food experience was not as good as the one on Carnival Cruise. Carnival had some or the other kind of food serving throughout 24 hours whereas in RCL there wasn't. There was quite some restrictions about food & beverages like tea & coffee served at odd times.

Food and Dining

3 out of 5
Vivek Surve,, our assistant waiter was giving exemplary service, he was very courteous and understood all our food needs & tried his best to fulfill it. Excellent credit to him.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

3 out of 5
The person who cleaned our rooms was excellent in his work & mannerisms.

Some of the wait staff at the coffee stands were not courteous at all, they were down right insulting & denied serving coffee if it was over in the serving area & if we requested to make more.

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Housekeeping male staff was good.
5 out of 5
5 out of 5
5 out of 5
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