Enchantment of the Seas Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5


Sail Date: January 18, 2016

Reviewed: 1 year ago

Traveled As: Family (older children)

Room Type: Oceanview

Cabin Boy is rude to both me and my wife. He told my wife that she is rude after she requested for additional pillows. I was not in the room when their conversation occurs. When I showed up because I was outside looking for our other luggage, he introduce himself as the cabin boy. I said hi and then I commented about the dirty toilet bowl need some attention and he got aggravated and told me I was rude. I suggest that Royal Caribbean should train their employees on how to properly communicate with guest.Crying

Cruise Photos

Cabin / Stateroom
Not ready for occupancy when assigned to us. My wife's finger got cut after she hurt on rough edges of the cabinet door (laminate peeling off). Toilet bowl has moldy black streak and was told by the cabin boy that he cannot do anything because it is old.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
Rude Cabin Boy. Outstanding Filipino waiters and bar counter service. Attaboy to Karl Atienza. He is outstanding.
Food and Dining

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