Enchantment of the Seas Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
2

3 out of 5

What went wrong

Sail Date: December 19, 2014

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Oceanview

The cruise itself was fine but I would never book through again. They messed up my reservation from the beginning and I did not receive any of the onboard ship credits I was promised which amounted to $50.  The agent in charge of booking the cruise did not return my phone calls and she appeared to be unable to do her job. The customer service on the ship tried to resolve the matter with and was but on hold for 45 minutes till we finally gave up. Sorry I had this experience but from now on I will only book directly with Royal Caribbean.

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Entertainment
Onboard Activities
Destinations and Excursions

Tip

The food was good and the service was excellent



Was this review helpful? 2

Be the first to comment


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous



*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top