Poor Customer Service

Enchantment of the Seas Cruise Review to Caribbean - Bahamas

Experience: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

2 out of 5
Verified Review
3 Night Bahamas (Port Canaveral Roundtrip)
Sail Date: March 21, 2014
Ship: Enchantment of the Seas
Cabin Type: Oceanview
Cabin Number: 3648
Traveled As: Family (young children)
Reviewed: 4 years ago

First at all, let me say to the 30 something year old cruisers: if you are looking to swing and put on public shows of porn, please do not do it poolside where our children are playing. Go to your room or consider a swingers club....that's just rude and the hundreds of teens on board had more class....
Nobody was willing or able to help you unless you were inquiring about their particular department. Sometimes they couldn't even do that. I went to guest relations and they did a couple of little things for my kids to make up for it..AND THE KIDS PRO GRAY SUCKED.

Food and Dining

1 out of 5

Onboard Activities

3 out of 5


1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
3 out of 5
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