A friendly, service oriented cruise

Enchantment of the Seas Cruise Review to Bermuda
Experience: 1 cruise (first)
Review: 1
Helpful Vote: 1

Overall Rating:

3 out of 5
Verified Review
Enchantment of the Seas

6 Night Bermuda (Baltimore Roundtrip)

Sail Date: August 31, 2012

Ship: Enchantment of the Seas

Cabin Type: Oceanview

Traveled As: Large Group

Reviewed: 6 years ago

Review Summary

Ship was extremely clean, personnel went out of their way to be friendly and helpful. Hard to walk through pool area to get from one side of the ship to the other. Catherine in the Customer relations area worked hard to accommodate us. Er Han and Zaki a great pair in the dining room. We are not \"party\" people so much of the entertainment was not to our taste. Food varied from excellent to average. I appreciated notification of lactose free foods and lower calorie options. I would have appreciated the library having resource books on Bermuda and its flora and fauna--pehaps even an optional lecture on the subject. I also appreciated the Captain and the crew taking time to be interviewed and the photographers being optional instead of mandated. It was an older ship but we enjoyed it very much.

Ship Experiences

Food and Dining

3 out of 5


3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

Pros: our waiter and asst. waiter were funny and excellent\, quiet and privacy in rooms was excellent

Cons: poor signage\, shows were aaverage\,had to choose between worship or eating on Sunday morning\, was not aware that there was a holiday and most stores would be closed on Monday in Bermuda

Recommends Enchantment of the Seas? Yes!

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