Enchantment of the Seas Cruise Review to Bermuda

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

We love Bermuda!

Sail Date: August 17, 2012

Reviewed: 4 years ago

Traveled As: Family (older children)

Room Type: Oceanview

Although an older ship in need of renovation (particularly in the cabins,) RCCL has done a pretty good job maintaining the public areas. They are clean and unmarred, though the carpet and wood surfaces are looking worn. Our party had three cabins in three categories (inside in \"steerage :)\", one large outside stateroom, and one junior suite with balcony). All of us are seasoned cruisers -from 3 cruises up to 26 cruises each. We all found our Room Stewards exceptional and attentive. Likewise, the personal service in the dining room, with Joseph Roco, our waiter, and Ivon, our assistant waiter, was unsurpassed. Any service outside of the personal attendants, such as bartenders at the Oasis pool bar, or the nighttime housekeeping staff, was found to be distant, rude, or unresponsive. (I called three times for an extra blanket on two nights and it NEVER showed up). Dishes and cups left about the pool deck or on tables in common areas often sat hours, something I expect from Carnival, not RCCL.

Pros: Excellent room stewards and waitstaff.

Cons: Food was bland\, messes around ship were not picked up readily.

Recommends Enchantment of the Seas? No.

Ship Quality
Food and Dining
Food was average for a cruise in abundance\, freshness\, convenience\, etc. However\, keep in mind the head chef on this cruise is British and the food is very bland. Plan on adding lots of seasoning yourself!
Cabin / Stateroom
Larger than many other ships\, well-thought out\, and beds are very comfy. Surfaces are looking a bit worn.
Service and Staff
As usual\, RCCL wins this category!
Children's Programs
No \"kids only\" hot tub\, or any pool slide or pizza making\, wii contests\, etc.\, etc. Lots of movie watching and \"hot potato\" in the teen club for 10-yr-olds! RCCL prides itself on its kids' program among other things. Amnenities and activities for the children were severely lacking compared to other cruises. NCL even outdid them!

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